System design should take this into account. Humans err continually it is an intrinsic part of our nature. But in my experience, human error usually is a result of poor design: it should be called system error. More and more often the blame is attributed to “human error.” The person involved can be fined, punished, or fired. When major accidents occur, official courts of inquiry are set up to assess the blame. Unfortunately, the idea that a person is at fault is imbedded in the legal system. That’s why we blame others and even ourselves. “The idea that a person is at fault when something goes wrong is deeply entrenched in society.
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